Reviews

Happy customers are our top priority, but don't take our word for it! See for yourself what our customers have to say about their experience with us. Check out these reviews from Yelp, Google, and Facebook about Cave Creek Cooling Company:

Cave Creek Cooling Company
5.0
Based on 128 reviews
Garrett Hillary
Garrett Hillary
17:22 17 Sep 22
Mike was extremely helpful and even took the time to offer advice trying to avoid me having to pay for a service call. Ultimately, my AC unit malfunctioned and once I called him to let him know, he was able to be there in less than a couple hours and had me up and running in no time. I'd recommend Cave Creek Cooling to anyone!
Brian Earley
Brian Earley
20:17 09 Sep 22
Michael was fast to respond when my unit stopped cooling during peak summer heat. He replaced only the part necessary to get the unit up and running and did not try and sell me a whole new system. I will gladly use his services in the off season to replace my 20 yr old energy hog of a unit.
Tyler Evangelista
Tyler Evangelista
23:09 06 Sep 22
Highly recommend these guys 👍🏼
James Edward Tocci
James Edward Tocci
19:21 24 Aug 22
I highly recommend Cave Creek Cooling. I had a pack rat/ parts problem, so no A/C . Mike was able to get the parts and repair my A/C very quickly!! Great service, honest and a nice guy!!
Taylor Jennings
Taylor Jennings
23:42 23 Aug 22
Mike is always so clutch. Saved my family from the Aug heat by showing up to diagnose my failed system and replace broken part within 5 hours
Great company, highly recommend Michael & Chase.
Charles Eppel
Charles Eppel
16:22 13 Aug 22
Absolutely on time and Knows his trade
Brian Renstrom
Brian Renstrom
22:58 10 Aug 22
Michael is top notch every time we have a A/C issue
Kathy Hunt
Kathy Hunt
20:20 10 Aug 22
Mike is great at communication, diagnosing and repairing, and I completely trust him. Wonderful company!
Cyndie Linville
Cyndie Linville
15:56 05 Aug 22
This is the 2nd time I have used Cave Creek Cooling - I’m so happy with my experiences that I highly recommend them without reservation. They were recommended to me by several others so their exceptional service is the norm. Chase is great - explains everything and is such a nice guy. Mike is wonderful too- gets me an appt quickly when I need one. Charges are reasonable - I trust them which says a lot with all the horror stories out there.
Bea Baron
Bea Baron
00:39 04 Aug 22
The service I have received two years ago and again this last month at my own home has been great.

I needed another home taken care of last week in Scottsdale.
Michael sent Chase quickly it was running in no time.

Michael and Chase are both nice so knowledgeable , reliable and reasonable especially to seniors.

I highly recommend Cave Creek Cooling Company

Bea
Henry J Jointer
Henry J Jointer
02:26 29 Jul 22
Mike Is always quick to respond, and very fair with his pricing.
John Bergquist
John Bergquist
00:57 26 Jul 22
Wow, not only did Mike fix a very old unit, and a tricky problem, but did it on a Sunday without me even asking. Customer service is alive!
Phil Laven
Phil Laven
18:09 18 Jul 22
Mike is always on time and very professional. Just got a refrigerant refill to get me through the rest of summer. He's coming back to get this old unit upgraded!
Dan Carr
Dan Carr
19:14 14 Jul 22
Good service appear to know his trade
Michael Paul
Michael Paul
01:36 10 Jul 22
Mike was prompt and had the repair parts on-board. problem solved instantly on a 108° day !
Shank Opotamus
Shank Opotamus
15:45 05 Jul 22
A/C compressor replacement. Same diagnosis as one of the big companies in the area. Price was a bit cheaper, and timing was better.
Barbara Groszkruger
Barbara Groszkruger
02:43 04 Jul 22
Mike responded to our call today (a Sunday). Was here within an hour. Quickly diagnosed the problem which could have been a very costly disaster.

He is responsive, very knowledgeable and is innovative and his fees are very reasonable. We don't suffer the having to wait a day or two for service in the sweltering heat. We would not have anyone else take care of our a/c needs.
Leo DeGennaro
Leo DeGennaro
12:03 30 Jun 22
Great company, always on call. Very experienced techs. Mike the owner is the best technician in the industry. All area's of air conditioning their experienced in.
Denise Holliday
Denise Holliday
20:35 29 Jun 22
A better company does not exist! Exceptional service and pricing. Thanks for taking such good care of me.
Mark Stapleton
Mark Stapleton
22:40 25 Jun 22
Michael and Chase do Ann outstanding job and I highly recommend their service!
ron van hess
ron van hess
19:35 23 Jun 22
Michael was very professional in a quick response to my appointment request, follow upped with a phone and was at my residence when agreed upon. He's very knowledgeable and thorough with his work. I'd recommend him and his Company to everyone. Thanks Michael!
Vanessa Boston
Vanessa Boston
14:25 10 Jun 22
Mike has been out to our home in Cave Creek a few times. He doesn't upsell the customer and does right by you. 100 percent recommend him.
TP Parmer
TP Parmer
01:00 25 May 22
Michael was prompt and on time with a quick request for a AC unit not working. He diagnosed the problem and had the failed part on hand to quickly replace. He tested the system and charged it back up to specs. Works great… cool air is back. I recommend this service.
B B McLENDON
B B McLENDON
19:13 20 May 22
today we had the pleasure of having chase as our service technician and it was absolutely amazing - he took his time checking over our systems / installing new thermostats plus giving us great information - we didn’t feel rushed and felt all our questions weremet with great answers ….. we would 100% recommend this company!
Mj Dillenburg Gorman
Mj Dillenburg Gorman
20:30 26 Apr 22
I highly recommend Cave Creek Cooling. They fit me in during the busiest time of the year. Great professional service. On time. Showed me that I may need a motor in the next 12 months. Did a great "hot weather" check-up for $95.00. They are great!
Rhonda Meyer
Rhonda Meyer
23:37 25 Apr 22
Technition are knowledgeable
Appointments are on schedule
Nice team of people!
Very fair rates
Lori Hilderbrand-Plato
Lori Hilderbrand-Plato
18:35 20 Apr 22
Mike was friendly and prompt. He did a thorough inspection of our unit.
Ellen Hammack Bennett
Ellen Hammack Bennett
17:36 02 Mar 22
Friendly, prompt service.
Offered good solutions to airflow issues we are having. Spent time to explain options and maintenance services.
Cori Gruber
Cori Gruber
17:55 25 Feb 22
They did a great job from start to finish. Great communication and patience detailing out our issue and the best resolution. Timely responses to questions and were on time for scheduled troubleshoot and repairs appointments!
quick emergency service.
Tiffany Bear
Tiffany Bear
15:14 02 Feb 22
Mike was on-time, efficient, and provided great service!
Michael LaFratta
Michael LaFratta
23:26 11 Jan 22
Mike was very friendly and prompt and I received great service. Very pleased.
Michael S. Smith
Michael S. Smith
00:26 11 Jan 22
Mike rocks. On time. Efficient and personable! Support local!!
Lisa Grineski Hagie
Lisa Grineski Hagie
15:30 02 Jan 22
Mike is trustworthy and a really nice guy. He's reliable and can repair about any HVAC issue. Highly recommend!
Graham Bousfield
Graham Bousfield
00:26 01 Jan 22
Mike is a master of efficiency and integrity. He not only fixed my heat with same-day service, he honored his own parts and labor warranty in the process. If you want a job well done, call Mike!
Quilting Queen
Quilting Queen
18:15 28 Dec 21
Awesome service! Thank you!
Megan Crow Wichman
Megan Crow Wichman
22:57 16 Dec 21
Great service! Trustworthy and reliable!
Daniel Fisher
Daniel Fisher
22:14 10 Dec 21
Michael was great, fixed the problem quickly with very reasonable pricing. He even called to say his first job was running longer and to ask if it was okay to come a little later, instead of making me wait around with a 4 hour time window. Plan to use Cave Creek Cooling for all my AC needs moving forward
Toni Minniear
Toni Minniear
19:56 19 Nov 21
On time, very professional!!
Denise Furrer
Denise Furrer
15:47 21 Oct 21
Mike is a unicorn in this industry - incredibly clear with communication, ridiculously punctual, and beyond honest/fair with his pricing. Had a kill switch installed on main condensate drain pan and had him inspect the furnace stack to check for leaks. He went above and beyond - we talked about the unit - didn't try to upsell me on services/products. Creekers - look no further for your HVAC needs when you have this gem in our backyard. A+++++
Kathy M
Kathy M
03:23 17 Jun 21
This service — Mike- came at 8 pm, 10 min after I called!! After I waited 24 hrs for Sonoran air came and didn’t fix.Very fair and reasonable!! Very reliable and honest!!! Will use him going forward
Vanessa Yanulavich
Vanessa Yanulavich
04:44 15 Jun 21
Thank you to Cave Creek Cooling Company! Approaching the hottest week of the year (Sunday late afternoon) and our AC stopped working. It was our first time using Michael and we are happy that we did! He was at our house in less than 30 minutes and lives local. He’s honest, efficient and well priced. If you want a professional guy who you and trust- this is the company! We can’t thank him enough.
Mark Bradbury
Mark Bradbury
14:20 13 Apr 21
Great experience, Mike was able to sort out my AC issue quickly, was on time and used quality replacement parts. Highly recommend this company.
Timothy F.
Timothy F.
10:54 30 Dec 20
I ordered two thermostats and Michael from Cave Creek Cooling agreed to install them for me. Unfortunately after installing the first device Mike determined...
audrey meisner
audrey meisner
22:32 14 Dec 20
Thanks Mike! You can so promptly and immediately evaluated our furnace issue. You’re a great guy to work with and recommend you to everyone!
Debbie Barbere
Debbie Barbere
03:12 06 Oct 20
Mike diagnosed the problem quickly, informed us what part he needed and why, gave us the estimate before going to find the part (had to go to 2 home depots), and fixed it within 2 hours!! He also didn't try to upsell or be sneaky in any way, and our cat loved him (and she is very particular)!Definitely will recommend him and use him for future needs!!
Nicole P.
Nicole P.
12:52 10 Sep 20
Mike is AMAZING! Quick to respond and knowledgeable! I woke up and my A/C wasn't working. Called Mike and told him what was going on. He came and fixed...
Julie Hoefling
Julie Hoefling
18:19 09 Sep 20
We called Mike after our unit was blowing hot air over a holiday weekend. He immediately returned our message within 30 mins on Labor Day morning. He came out promptly and identified the issue. He offered a temporary solution until he could obtain the part he needed for the repair when business resumed on Tuesday. He even came by again to refill our Freon to get us thru until he could make the final repair.We are new customers and Mike treated us like we’d been their customer for years. Extremely prompt, accommodating and professional. The repair was extremely fair priced and reasonable for the amount of work that was needed for this complicated issue.We hope not to see him too often (ha ha) but we were so impressed by his knowledge and level of service, we are now customers for life. This is a company that truly cares about their customers from the first encounter!Thank you so much! Highly recommended.
Rod Helmick
Rod Helmick
14:57 23 Aug 20
After dealing with my home warranty company after 2 days being down in 112 degree temperatures, I got recommendations on Cave Creek Cooling Company. Within 30 minutes of my call with Mike, he was here at my house and quickly diagnosing the issue and trying to get my ac back up and cooling. He explained things in details along the way. He was amazing as his driving factor was to get my 20 year old unit back and operational, which he did. Mike saved me more the $5k and headaches associated to home warranty company and I would HIGHLY recommend Cave Creek Cooling for your needs.
Rod H.
Rod H.
07:56 23 Aug 20
After dealing with my home warranty company after 2 days being down in 112 degree temperatures, I got recommendations on Cave Creek Cooling Company. Within...
Brandon Foulger
Brandon Foulger
23:01 13 Aug 20
Jason Locke
Jason Locke
18:36 12 Aug 20
Michael and Cave Creek Cooling Company quickly responded to my family’s A/C outage and was able to replace the failed component quickly and effectively, which got out air conditioning operational before things got too sweltering. I could not be more pleased.
Antoine Bruneau
Antoine Bruneau
19:18 12 Jul 20
Having AC problems ? Looking for someone who is not going to rip you off, is super professional yet delightful and incredibly competent, friendly, responsive, honest ?...then look no further than Michael of Cave Creek Cooling Company. He is one of the finest professionals I have ever met. I can't recommend him highly enough for any of your air conditioning needs!
Zachary Zinn
Zachary Zinn
23:54 23 Jun 20
Mike with Cave Creek Cooling is my go to A/C technician. I manage 30+ vacation homes through out the valley so I need fast service at good rates. Mike is able to get to my properties quickly (Mostly same day!!) and address ANY issues that come up for very affordable prices. I can't recommend Mike enough. This is your guy!
Thomas Mitchell
Thomas Mitchell
22:00 21 May 20
We just purchased a home with a number of HVAC units that were not working very well. From recommendations, we selected Cave Creek Cooling for tuning the systems. Michael has all of them humming, the house is cool, and the cost was the most reasonable you could imagine. Quite simply, Cave Creek Cooling, with Michael at the helm, is the best!
Susan Hadley
Susan Hadley
02:55 02 May 20
We asked Mike to come out and had an appointment within 2 days. He was professional and efficient and identified some issues with our system’s ability to function. He provided some maintenance and in the two weeks since he was here we are seeing MUCH better cooling and efficiency. We wholeheartedly recommend.
Bonnie Moyer
Bonnie Moyer
21:50 25 Nov 19
Cave Creek Cooling Co. is the valley's best for all you AC and Heating needs! Mike just came out to service my AC, and was extremely knowledgeable and professional! He is truly and stand up guy and great friend! Thanks Mike!!
Casey Cheuvront
Casey Cheuvront
16:39 28 Jul 19
After a near lightning strike, our AC was out - still running but icing over. Also electric out in 4 rooms. After doing as much as I could on my own (not much) I got a referral for Mike, here. What a great job he did - got us up and running with parts he had on the truck, showed me where the relay board was fried, installed new thermostats. Great guy, fast, knowledgeable, hard working, and (I kid you not) his eye light up when he talks parts. You gotta love the enthusiasm. He even helped us figure out the electrical. We signed up for the maintenance/tune-up program - cheaper than the one we were using before and WAY cheaper that a new unit. Call Mike. You'll like him, and he will do a good job at a reasonable price.
Michael Assad
Michael Assad
17:50 18 Jun 19
Great price and prompt service! Thanks
Antonio Peirce
Antonio Peirce
00:01 24 May 19
Amazing, honest service; amazing, honest guy. Couldn’t possibly recommend him enough!
Leo DeGennaro
Leo DeGennaro
02:11 21 May 19
best technical knowledge in the business, if he can't fix it nobody can.
John L. Kemenczy
John L. Kemenczy
19:44 19 May 19
Mike is a real professional and I highly recommend him.
Brandon Berreth
Brandon Berreth
15:55 19 May 19
The best service money can buy. Jersey Mike doesn’t miss anything and always has the costumers best interest in mind. Along with being the best AC guy around he’s equally as good of a person you can find! Thanks for everything mike you are the man!!
Lisa Smith-Wesson
Lisa Smith-Wesson
00:52 19 May 19
Cave Creek Cooling Company is the BEST!! Very knowledgeable, reliable and honest 🙂
Dave Reichard
Dave Reichard
23:59 18 May 19
Cave creek cooling was on time and very professional gave me a very good price will recommend him to anyone very great person and honest
Sean Prater
Sean Prater
23:52 18 May 19
Michael takes care of our AC and heater on a regular maintenance schedule and it performs flawlessly!

Thank you Michael and Cave Creek Cooling Co.
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