Reviews

Happy customers are our top priority, but don't take our word for it! See for yourself what our customers have to say about their experience with us. Check out these reviews from Yelp, Google, and Facebook about Cave Creek Cooling Company:

Cave Creek Cooling Company
5.0
Based on 125 reviews
Pamela Fisher
Pamela Fisher
01:28 29 Nov 22
These guys are awesome! I had same day service. Chase showed up in the time allotted and did a great job, on top of being a super nice guy. We love supporting locally owned businesses and I would use them again!
Elyssa Baltazar
Elyssa Baltazar
19:16 25 Nov 22
Always professional, competent and capable.The best in AZ!
Victoria Curtin
Victoria Curtin
16:36 25 Nov 22
Prompt terrific service.
Randy Wittig
Randy Wittig
22:49 10 Nov 22
Chase was on time and diagnosed the problem with my heater and has it back up and running. Cave Creek Cooling always does a wonderful job and I highly recommend them.
Michael and Chase are Excellent!
Jason Scillieri
Jason Scillieri
22:11 15 Sep 22
These guys are the best!
Randy Jorden
Randy Jorden
21:51 14 Sep 22
Mike is thorough and has reasonable prices. His customer communication is superb. I recommend Cave Creek Cooling wholeheartedly.
Tyler Evangelista
Tyler Evangelista
23:09 06 Sep 22
Highly recommend these guys 👍🏼
James Edward Tocci
James Edward Tocci
19:21 24 Aug 22
I highly recommend Cave Creek Cooling. I had a pack rat/ parts problem, so no A/C . Mike was able to get the parts and repair my A/C very quickly!! Great service, honest and a nice guy!!
Taylor Jennings
Taylor Jennings
23:42 23 Aug 22
Mike is always so clutch. Saved my family from the Aug heat by showing up to diagnose my failed system and replace broken part within 5 hours
Great company, highly recommend Michael & Chase.
Charles Eppel
Charles Eppel
16:22 13 Aug 22
Absolutely on time and Knows his trade
Brian Renstrom
Brian Renstrom
22:58 10 Aug 22
Michael is top notch every time we have a A/C issue
Kathy Hunt
Kathy Hunt
20:20 10 Aug 22
Mike is great at communication, diagnosing and repairing, and I completely trust him. Wonderful company!
Cyndie Linville
Cyndie Linville
15:56 05 Aug 22
This is the 2nd time I have used Cave Creek Cooling - I’m so happy with my experiences that I highly recommend them without reservation. They were recommended to me by several others so their exceptional service is the norm. Chase is great - explains everything and is such a nice guy. Mike is wonderful too- gets me an appt quickly when I need one. Charges are reasonable - I trust them which says a lot with all the horror stories out there.
Bea Baron
Bea Baron
00:39 04 Aug 22
The service I have received two years ago and again this last month at my own home has been great.

I needed another home taken care of last week in Scottsdale.
Michael sent Chase quickly it was running in no time.

Michael and Chase are both nice so knowledgeable , reliable and reasonable especially to seniors.

I highly recommend Cave Creek Cooling Company

Bea
Henry J Jointer
Henry J Jointer
02:26 29 Jul 22
Mike Is always quick to respond, and very fair with his pricing.
John Bergquist
John Bergquist
00:57 26 Jul 22
Wow, not only did Mike fix a very old unit, and a tricky problem, but did it on a Sunday without me even asking. Customer service is alive!
Phil Laven
Phil Laven
18:09 18 Jul 22
Mike is always on time and very professional. Just got a refrigerant refill to get me through the rest of summer. He's coming back to get this old unit upgraded!
Dan Carr
Dan Carr
19:14 14 Jul 22
Good service appear to know his trade
Michael Paul
Michael Paul
01:36 10 Jul 22
Mike was prompt and had the repair parts on-board. problem solved instantly on a 108° day !
Barbara Groszkruger
Barbara Groszkruger
02:43 04 Jul 22
Mike responded to our call today (a Sunday). Was here within an hour. Quickly diagnosed the problem which could have been a very costly disaster.

He is responsive, very knowledgeable and is innovative and his fees are very reasonable. We don't suffer the having to wait a day or two for service in the sweltering heat. We would not have anyone else take care of our a/c needs.
Denise Holliday
Denise Holliday
20:35 29 Jun 22
A better company does not exist! Exceptional service and pricing. Thanks for taking such good care of me.
Mark Stapleton
Mark Stapleton
22:40 25 Jun 22
Michael and Chase do Ann outstanding job and I highly recommend their service!
Vanessa Boston
Vanessa Boston
14:25 10 Jun 22
Mike has been out to our home in Cave Creek a few times. He doesn't upsell the customer and does right by you. 100 percent recommend him.
TP Parmer
TP Parmer
01:00 25 May 22
Michael was prompt and on time with a quick request for a AC unit not working. He diagnosed the problem and had the failed part on hand to quickly replace. He tested the system and charged it back up to specs. Works great… cool air is back. I recommend this service.
Mj Dillenburg Gorman
Mj Dillenburg Gorman
20:30 26 Apr 22
I highly recommend Cave Creek Cooling. They fit me in during the busiest time of the year. Great professional service. On time. Showed me that I may need a motor in the next 12 months. Did a great "hot weather" check-up for $95.00. They are great!
Rhonda Meyer
Rhonda Meyer
23:37 25 Apr 22
Technition are knowledgeable
Appointments are on schedule
Nice team of people!
Very fair rates
Lori Hilderbrand-Plato
Lori Hilderbrand-Plato
18:35 20 Apr 22
Mike was friendly and prompt. He did a thorough inspection of our unit.
Ellen Hammack Bennett
Ellen Hammack Bennett
17:36 02 Mar 22
Friendly, prompt service.
Offered good solutions to airflow issues we are having. Spent time to explain options and maintenance services.
Cori Gruber
Cori Gruber
17:55 25 Feb 22
They did a great job from start to finish. Great communication and patience detailing out our issue and the best resolution. Timely responses to questions and were on time for scheduled troubleshoot and repairs appointments!
quick emergency service.
Tiffany Bear
Tiffany Bear
15:14 02 Feb 22
Mike was on-time, efficient, and provided great service!
Gary Maxwell
Gary Maxwell
20:16 26 Jan 22
Contacted this company early in the morning. They were here by noon. Professional, courteous, and completely explained the situation. I will record this company in my contacts for future reference. Awesome job!!!!
Michael LaFratta
Michael LaFratta
23:26 11 Jan 22
Mike was very friendly and prompt and I received great service. Very pleased.
Michael S. Smith
Michael S. Smith
00:26 11 Jan 22
Mike rocks. On time. Efficient and personable! Support local!!
Lisa Grineski Hagie
Lisa Grineski Hagie
15:30 02 Jan 22
Mike is trustworthy and a really nice guy. He's reliable and can repair about any HVAC issue. Highly recommend!
Graham Bousfield
Graham Bousfield
00:26 01 Jan 22
Mike is a master of efficiency and integrity. He not only fixed my heat with same-day service, he honored his own parts and labor warranty in the process. If you want a job well done, call Mike!
Barbara Frank Poulson
Barbara Frank Poulson
23:08 30 Dec 21
Mike was quick with the diagnosis and found part I needed in town and replaced.
Sure nice to have heat in this chilly weather!
Quilting Queen
Quilting Queen
18:15 28 Dec 21
Awesome service! Thank you!
Megan Crow Wichman
Megan Crow Wichman
22:57 16 Dec 21
Great service! Trustworthy and reliable!
Toni Minniear
Toni Minniear
19:56 19 Nov 21
On time, very professional!!
Vanessa Yanulavich
Vanessa Yanulavich
04:44 15 Jun 21
Thank you to Cave Creek Cooling Company! Approaching the hottest week of the year (Sunday late afternoon) and our AC stopped working. It was our first time using Michael and we are happy that we did! He was at our house in less than 30 minutes and lives local. He’s honest, efficient and well priced. If you want a professional guy who you and trust- this is the company! We can’t thank him enough.
Timothy F.
Timothy F.
10:54 30 Dec 20
I ordered two thermostats and Michael from Cave Creek Cooling agreed to install them for me. Unfortunately after installing the first device Mike determined...
Debbie Barbere
Debbie Barbere
03:12 06 Oct 20
Mike diagnosed the problem quickly, informed us what part he needed and why, gave us the estimate before going to find the part (had to go to 2 home depots), and fixed it within 2 hours!! He also didn't try to upsell or be sneaky in any way, and our cat loved him (and she is very particular)!Definitely will recommend him and use him for future needs!!
Nicole P.
Nicole P.
12:52 10 Sep 20
Mike is AMAZING! Quick to respond and knowledgeable! I woke up and my A/C wasn't working. Called Mike and told him what was going on. He came and fixed...
Rod Helmick
Rod Helmick
14:57 23 Aug 20
After dealing with my home warranty company after 2 days being down in 112 degree temperatures, I got recommendations on Cave Creek Cooling Company. Within 30 minutes of my call with Mike, he was here at my house and quickly diagnosing the issue and trying to get my ac back up and cooling. He explained things in details along the way. He was amazing as his driving factor was to get my 20 year old unit back and operational, which he did. Mike saved me more the $5k and headaches associated to home warranty company and I would HIGHLY recommend Cave Creek Cooling for your needs.
Rod H.
Rod H.
07:56 23 Aug 20
After dealing with my home warranty company after 2 days being down in 112 degree temperatures, I got recommendations on Cave Creek Cooling Company. Within...
Susan Hadley
Susan Hadley
02:55 02 May 20
We asked Mike to come out and had an appointment within 2 days. He was professional and efficient and identified some issues with our system’s ability to function. He provided some maintenance and in the two weeks since he was here we are seeing MUCH better cooling and efficiency. We wholeheartedly recommend.
Bonnie Moyer
Bonnie Moyer
21:50 25 Nov 19
Cave Creek Cooling Co. is the valley's best for all you AC and Heating needs! Mike just came out to service my AC, and was extremely knowledgeable and professional! He is truly and stand up guy and great friend! Thanks Mike!!
Casey Cheuvront
Casey Cheuvront
16:39 28 Jul 19
After a near lightning strike, our AC was out - still running but icing over. Also electric out in 4 rooms. After doing as much as I could on my own (not much) I got a referral for Mike, here. What a great job he did - got us up and running with parts he had on the truck, showed me where the relay board was fried, installed new thermostats. Great guy, fast, knowledgeable, hard working, and (I kid you not) his eye light up when he talks parts. You gotta love the enthusiasm. He even helped us figure out the electrical. We signed up for the maintenance/tune-up program - cheaper than the one we were using before and WAY cheaper that a new unit. Call Mike. You'll like him, and he will do a good job at a reasonable price.
Michael Assad
Michael Assad
17:50 18 Jun 19
Great price and prompt service! Thanks
Antonio Peirce
Antonio Peirce
00:01 24 May 19
Amazing, honest service; amazing, honest guy. Couldn’t possibly recommend him enough!
Leo DeGennaro
Leo DeGennaro
02:11 21 May 19
best technical knowledge in the business, if he can't fix it nobody can.
John L. Kemenczy
John L. Kemenczy
19:44 19 May 19
Mike is a real professional and I highly recommend him.
Brandon Berreth
Brandon Berreth
15:55 19 May 19
The best service money can buy. Jersey Mike doesn’t miss anything and always has the costumers best interest in mind. Along with being the best AC guy around he’s equally as good of a person you can find! Thanks for everything mike you are the man!!
Lisa Smith-Wesson
Lisa Smith-Wesson
00:52 19 May 19
Cave Creek Cooling Company is the BEST!! Very knowledgeable, reliable and honest 🙂
Dave Reichard
Dave Reichard
23:59 18 May 19
Cave creek cooling was on time and very professional gave me a very good price will recommend him to anyone very great person and honest
Sean Prater
Sean Prater
23:52 18 May 19
Michael takes care of our AC and heater on a regular maintenance schedule and it performs flawlessly!

Thank you Michael and Cave Creek Cooling Co.
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